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User prompted to sign in repeatedly | and earlier versionsSolved: Why am I now being asked for my Adobe ID password - Adobe Support Community -
If the Creative Cloud Desktop app is installed. Check for Creative Cloud desktop app updates. If this service is not running, your sign-in credentials will become invalid after some time has passed. By ensuring that the winmgmt service is running, your desktop app sign-in will work continuously.
Resolve issues while retrieving or storing license information Adobe apps must store and retrieve license information on your computer. Occasionally, an app is unable to store or retrieve this information because of issues in the license storage on your computer.
Follow these steps to resolve this issue. Did you find it helpful? If yes, share your experience with us: Join the conversation here. We are listening! To discover a host of other great features added in a recent update- Go straight to: Troubleshoot Creative Cloud activation errors Purchased Creative Cloud apps appear as trial versions.
Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Home Acrobat Discussions Acrobat keeps asking to sign in. Acrobat keeps asking to sign in. Check for Acrobat app updates Click on the help menu of Acrobat. Select Check for updates. Reboot the machine after updating Acrobat. In your profile menu, click Sign out. Sign in again to your Adobe account.
Click Update. Setting auto-detection of LAN settings may solve them. Quit the Creative Cloud desktop app. In the Connection panel, click LAN settings. Select the Automatically detect settings option, and deselect the Use automatic configuration script , and Use a proxy server for your LAN options. Click OK. Restart your computer, and then repeat steps 1 through 4 to ensure that the LAN settings changes were retained.
Launch the Creative Cloud desktop app and sign in to your Adobe account. For more information on how to start the WMI service, see the following Microsoft documentation: Starting and Stopping the WMI Service Resolve issues while retrieving or storing license information Adobe apps must store and retrieve license information on your computer.
In the upper-left corner, under Keychains , click log in. Remove the following entries. To remove them, right-click and select Delete. In the list of Services , right-click on Credential Manager. Click Restart. Relaunch the Creative Cloud desktop app. Uninstall Acrobat using the Acrobat Cleaner tool. Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller. Download and install the latest version of the Creative Cloud desktop app.
Download and install the latest version of the Acrobat app. General troubleshooting , Install update and subscribe to Acrobat. Follow Report. Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. Post Reply. About Adobe Acrobat. Adobe Inc. Whats new in Acrobat DC. Plan and Pricing. Edit PDFs. Edit Scanned PDFs. PDF Forms. Sign a PDF. How to Edit Scanned or Secured document. Rotate move delete and renumber PDF pages.
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